Best's Review

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Issues & Answers Archive

Best's Review® keeps the insurance industry informed of trends and developments through comprehensive news, insight and analysis. Throughout the year, Best's Review also tackles key issues with industry leaders and experts in insurance products and services through its Issues & Answers special sections.

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View past Issues & Answers sections below. Click each title to view the full section published in Best's Review.

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Issues & Answers: Workers’ Compensation and Artificial Intelligence

Insurance leaders discuss the importance of embracing technology in managing workers’ compensation issues and developing artificial intelligence.


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Issues & Answers: Data and Fairness

A senior consulting actuary discussed the industry’s efforts to create more transparency and deal with potential hidden biases that may exist in data usage and in modeling.


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Issues & Answers: Surplus Lines, Asset Management, Artificial Intelligence, Life/Health Reinsurance and Mutual Success

Insurance industry leaders discuss surplus lines, asset management, technology, litigation and risk in an evolving economy.


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Issues & Answers: Auditors & Actuaries

A senior consulting actuary discusses how new guidance from the American Institute of Certified Public Accountants should improve communication between her colleagues and auditors.


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Issues & Answers: Specialty Coverage, Insurance Accounting, Talent Development, and Underwriting Trends

Insurance leaders discuss the benefits and innovative developments in specialty coverage as well as the trends and opportunities in insurance accounting, talent development and underwriting.


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Issues & Answers: Asset Management & Resilience

Insurance and investment leaders discuss managing portfolios, mitigating risk and establishing resiliency in the market.


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Issues & Answers: Cyber Developments

An industry leader discusses how cyber insurance is evolving with technological threats shaping the landscape.


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Issues & Answers: Risk Analytics, Data and AI

Insurers discuss how they’re collecting data and utilizing technology to push the industry forward.


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Issues & Answers: Excess and Surplus Lines

Insurers discuss how artificial intelligence and data-driven analytics are impacting the sector in various ways.


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Issues & Answers: Excess & Surplus Lines

An industry leader says the excess and surplus lines market has significant growth opportunities and is investing in technology to support the underwriting process.


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Issues & Answers: Workers’ Compensation, Florida Market

Industry experts discuss the benefits of specialization in workers’ compensation, the market’s challenges and the outlook for homeowners insurance in Florida.


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Issues & Answers: Data, Asset Management

Industry experts discuss leveraging privacy-conscious data for underwriting and pricing, as well as asset management strategy and the outlook for 2024.


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Issues & Answers: Insurtech, Surplus Lines

Insurance technologists discuss advances in voice technology and its use in the insurance industry. Industry executives also discuss environmental underwriting and opportunities in the surplus lines market.


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Issues & Answers: Captive Services & Domiciles, Data, and Reinsurance

Industry experts discuss how captives have shown steady growth as they help fill in gaps in coverage, and how telematics continues to give insurers new layers of useful data in terms of auto pricing. They also address what lessons reinsurers have learned during periods of high inflation.


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Issues & Answers: Specialty Coverage, Inflation

Industry experts discuss how the private flood market is growing quickly due to better data, and how inflation is affecting claims costs and settlement patterns.


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Issues & Answers: Asset Management

Industry experts discuss the drop in the market value of their insurance investment portfolios, how higher interest rates have affected the industry and how they’ve noticed more intense migration of deposits out of smaller banks versus larger banks.


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Issues & Answers: ESG, Recruitment

Industry experts say insurers need to broaden their talent base if hiring continues to be a challenge.


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Issues & Answers: Excess And Surplus Lines

Insurers discuss how they are supporting and developing specialized coverages that match the unique needs of their risk.


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Issues & Answers: Evaluating Risk In The Evolving Cyber Market

An industry expert discusses how cyber insurance can provide tools to help minimize the fallout from security breaches.


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Issues & Answers: Agriculture, Insurance Platform and Experience Modernization

Experts discuss the new trends and challenges in the agriculture insurance market and how technology is helping insurers achieve digitalization of their business processes.


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Issues & Answers: New Developments in the Affinity Program Market

An industry expert discusses the new opportunities and the importance of technology in the affinity insurance market.


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Issues & Answers: Creating a Cutting-Edge Customer Experience

Industry experts discuss how to offer quality customer service and stand out among the competition.


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Issues & Answers: Specialty Insurance Perspective, Climate Risk Disclosure

Experts discuss the new opportunities in the specialty lines market and how insurers’ approaches to investing are evolving due to climate change exposure.


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Issues & Answers: Captives and Domicile Solutions

Industry experts discuss how to choose a captive manager and the role of actuaries in captive management.


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Issues & Answers: Specialty Coverage, ESG

Experts discuss how specialty lines insurers cover unique, high risks not accommodated in the standard markets. Also, there’s a look at how ESG scores are being incorporated into rating and underwriting decisions.


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Issues & Answers: Asset Management, Risk Analytics

Industry experts discuss investment strategies in an inflationary environment; the role of real estate in insurers’ portfolios; and how advanced analytics are helping insurers with risk management.


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Issues & Answers: The Growing Importance of ESG

Industry experts discuss the business opportunities and challenges associated wtih the ESG movement.


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Issues & Answers: Risk Analytics, Data & AI 2022

An industry professional discusses how data and analytics as well as artificial intelligence and machine learning are changing the game for management liability insurers.


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Issues & Answers: Excess and Surplus Lines 2022

Industry experts discuss the advantages of the excess & surplus lines market.


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Issues & Answers: Innovation Showcase 2022

An expert discusses the future impact of digitalization and how reinsurers help to drive innovation in the insurance industry.

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Issues & Answers: December 2021

Industry professionals discuss the current state of the environmental liability market, the future of the reinsurance business and asset allocation strategies.


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Issues & Answers: Ecosystem Evolution 2021

Industry experts discuss the business advantages of employing an ecosystem strategy.


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Issues & Answers: October 2021

An industry expert discusses new opportunities and emerging risks in the marketplace.


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Issues & Answers: September 2021

Industry experts discuss the importance of building relationships with agency partners; an update on the E&S market and how striking a balance between human insights and technology improves the claims process for the customer.


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Issues & Answers: Captives and Reinsurance Partnerships 2021

Industry professionals discuss new business strategies aimed at the captive market and how collaborative data partnerships are benefiting the reinsurance sector.


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Issues & Answers: New Trends in Specialty Coverage 2021

Industry experts discuss new opportunities and emerging risks in the marketplace.


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Issues & Answers: New Directions in Asset Management and Policy Administration 2021

Industry experts discuss the state of the municipal bond market post-COVID, investment opportunities in the current low interest rate environment and insurers’ ongoing move to digitalization.


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Issues & Answers: Claims Automation and ESG 2021

Industry professionals discuss the benefits of software suites and the growing importance of environmental, social and governance for insurers.

 


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Issues & Answers: Risk Analytics, Data and AI 2021

Experts discuss new developments in the risk management of abuse claims; the role of analytics in the insurance industry; and the latest on the adoption of generalized linear models by insurers.


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Issues & Answers: Entrepreneurial Agent And Specialty Lines 2021

Industry experts discuss the outlook for specialty lines and how insurers adapted to doing business during a pandemic.

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Issues & Answers: Claims Automation, Diversity & Inclusion, Excess & Surplus 2020

Industry experts discuss touchless claims, the importance of bringing diversity and inclusion into the workplace and the growing opportunities in the excess and surplus lines market.


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Issues & Answers: Workers’ Comp and Medical Professional Liability Insurance 2020

Industry professionals discuss the role of actuaries in the workers’ comp line and how technology is impacting medical professional liability writers.p>


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Issues & Answers: Insurtechs & Agribusiness 2020

Experts discuss how technology is complementing their businesses and the new risks facing agribusiness.


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Issues & Answers: Mutual Success 2020

Insurers and reinsurers examine the advantages and challenges of mutual insurance operations and how these companies are finding new and innovative ways to serve policyholders. Also, a look at the excess & surplus lines insurance market.


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Issues & Answers: Captive Domiciles and Services 2020

A service provider shares smarter and more innovative ways to mitigate captive risk.


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Issues & Answers: Specialty Coverage 2020

Insurers, MGAs, wholesale providers and others examine how they are creating new, focused offerings that directly address the risks of today and tomorrow.



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Issues & Answers: Investment & Asset Management 2020

Asset managers, advisers, systems providers and others examine how insurers can meet the unique challenges of insurance portfolio management.


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Issues & Answers: Nonprofits and Risk Analytics 2020

Experts discuss the challenges facing insuring nonprofits and how insurers can creatively use data and analytics to assess risks.


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Issues & Answers: Programs & Wholesale Business

A look at today’s expanding range of specialized program insurance offerings and distribution channels.


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Issues & Answers: Professional Development & Education 2020

Industry experts discuss how insurers can meet the talent and knowledge challenge.


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Issues & Answers: Claims Automation

Insurance claims are being settled faster with the aid of technology. An industry expert discusses the latest advancements in claims automation including the use of telematics and artificial intelligence.

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