Best's Review


What the AI Revolution Means for Insurers, Insureds and the Insurance Workforce

Artificial intelligence is changing the way the insurers do business, but it's also presenting new challenges that could impact the industry's performance as well as its workforce. AM Best TV conducted a number of interviews with industry experts in studio, at conferences and in the field throughout the year to discuss best practices for integrating the technology, identifying risk opportunities and handling potential regulatory issues.

This special presentation series features experts from the following organizations:

  • Allianz Global Corp. and Specialty
  • Amalgamated Life Insurance Company
  • Atidot
  • CapGemini
  • Capitola
  • Corvel
  • Counterpart
  • CSAA
  • Duck Creek Technologies
  • Gradiant AI
  • Hippo Insurance
  • HUB
  • HW Kaufman Group
  • Insurance AUM
  • Ledger Investing
  • LexisNexis Risk Solutions
  • Liberty Mutual Strategic Ventures
  • North Dakota Insurance Commissioner
  • Omaha National
  • Partnership for Insurance Information
  • QBE North America
  • Sompo International Commercial P&C Insurance
  • The Hartford
  • The Institutes
  • Tokio Marine
  • Travelers
  • Verisk
  • Willis Towers Watson
  • Zurich North America

How AI is Remaking Insurance Organizations

What functions will be handled substantially by AI, and what insurance functions, if any, will AI never perform? What are insurers’ best practices for integrating AI?

How AI Is Remaking the Insurance Workforce

Which jobs are at risk, and which have been enhanced in selling, underwriting, claims, asset management, operations and more? How can insurance professionals avoid occupational obsolescence?

What the AI Revolution Means for Insurance Prospects, Policyholders and Regulators

AI is changing risk selection, marketing and policyholder relations. Regulators are increasingly skeptical of insurers who can’t explain how their own algorithms work

What the AI Revolution Means for Insurers, Insureds and the Insurance Workforce

An insurance and technology professional reviews the issues shaping the industry’s integration of artificial intelligence.