Published: April 2020
Recognizing Risk
AM Best TV & Radio: PLUS Symposium and Loss Creep: AMBestTV reports on issues discussed at the Professional Liability Underwriters Society’s D&O Symposium in New York and Artemis ILS New York event, in addition to offering AM Best Rating Services insights. Loss creep and reserve charges were common topics.
AM Best Webinars: The Evolution of Cyber Claims; State of the Directors and Officers Insurance Market: How cyber claims are evolving and emerging areas of liability exposure are examined in an AM Best webinar. Also, a deep dive into the directors and officers insurance sector.
At Large: Empowering Agents: Data shows partnering with agents enables success.
Best's Research: Best’s Analysis: Best’s Insurance News & Analysis subscribers can download PDF copies of all Best’s Special Reports, Best’s Commentaries and Best’s Market Segment Reports along with any supporting spreadsheet data.
Executive Changes: Zurich North America Names Ben Harper Head of Corporate Sustainability: Also: Tennessee names new insurance director; Guardian CIO retires and successor named and Mutual of Omaha names CFO.
From the Editor's Desk: Human vs. Ostrich: April’s issue focuses on risks, ranging from litigation to regulation, pandemics and smart cities. Also, a look at pension risk transfer deals.
Insurance Marketing: Change Agents: Westfield’s Robyn Hahn discusses the role marketers play in meeting the evolving needs of their customers and working with business units across the organization.
Life Insurance: Panning for Gold: As life insurers search for ways to boost business, pension risk transfers may be just the gems they are looking for.
Next Wave: Water Works: There’s a place for crying in the workplace, particularly in the insurance business.
Regulatory/Law: The New Paradigm: Insurers face a challenge in trying to balance the use of new technology and respecting consumers’ privacy.
Risk Adviser: Hard Times: With tighter underwriting and reduced limits in play, the industry must work together to maintain profitability.
Risk: 5G Technology: Need for Speed: 5G could engineer losses out of insurance, but the technology doesn’t come without risks. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Risk: A Global Conversation: Pandemic Viewpoints: Industry experts talk to AMBestTV about how COVID-19 is impacting the insurance market. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Risk: Biometrics: Without Consent: A deluge of class action lawsuits involving the use and collection of biometric information is creating new concerns for insurers, including the potential for costly claims settlements and a new swath of directors and officers claims. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Risk: Litigation: Legal Maneuvers: Casualty insurers try to catch up to a shifting litigation landscape. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Risk: Smart Cities: Living 'on’ the Grid: As urban areas are being transformed into smart cities, insurers must be aware of the emerging risks that follow. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Risk: Sustainability: A Renewed Focus: Insurance sustainability measures to concentrate on investment, partners and companies. Special Risk Section sponsored by LexisNexis. Listen to a LexisNexis podcast.
Technology: Frame of Mind: Having a technology mindset is key to building an insurer’s financial future.
The Last Word: Animal House: Wild animals that somehow make their way into a home can wreak havoc. But most homeowners policies exclude coverage for damages caused by many of those uninvited guests.
What AM Best Says: Eyeing Innovation: AM Best examines innovation in the insurance industry.
Time to Think: Best’s Review readers respond to a recent column about human trafficking and a profile story that inspires reflection.


