Published: May 2020
The Rise of Runoffs
A Global Conversation: Follow the Leaders: Industry professionals share insights with AMBestTV on what professional skills are needed and how business cultures should evolve.
AM Best TV & Radio: COVID-19 Turmoil Is Taking a Toll: AMBestTV and AMBestRadio report on the insurance implications of the COVID-19 pandemic and the resulting economic turmoil.
AM Best Webinars: The Changing Impact of COVID-19; Virtual Claims Handling May Be New Normal: AM Best analysts discuss the impact of the coronavirus on the U.S. insurance sector and the outlook for global reinsurance in an AM Best webinar. Also, the insurtech movement is uncovering new pathways for insurers.
At Large: Rescued by Runoff: The formation of Equitas almost 25 years ago ultimately saved Lloyd’s.
Best's Research: Best’s Analysis: AM Best is continuously analyzing the impact of COVID-19 on the global insurance industry, by both geography and line of business. While the global reinsurance outlook remains stable, outlooks for many countries and lines have turned negative as a result of the pandemic.
Commercial Insurance Lines: Feeling the Effect: The possible impact COVID-19 will have on commercial property insurance lines remains uncertain, but it is likely many claims will be coming before the courts.
Corporate Changes: Annual Corporate Changes 2019: All companies listed are life/health or property/casualty insurers in the United States and Canada.
Executive Changes: USAA Long-Time Employee Named New CEO: Also: AIG names Jon Hancock as CEO, International General Insurance; new commissioner in NH and co-founder of Axis to retire after 50-year career.
From the Editor's Desk: An Insurance Journey: Significant coronavirus-related losses and legal battles over coverage may force some insurers to rethink their strategic game plans.
Industry Updates: A Changing Market: Increased litigation and COVID-19 present new challenges for insurers of senior care facilities.
Industry Updates: Price Check: Study: COVID-19 treatment could cost insurers up to $556 billion over next two years.
Insurance Marketing: Getting the Word Out: Arrowhead’s Tom Kussurelis discusses the role marketers play in communicating and navigating through global crises and what they need to do to gain value in their organizations.
Next Wave: Crisis Response: Insurance professionals can be “helpers” during, and after, the coronavirus pandemic.
Regulatory/Law: Home Sweet Workplace?: Companies are facing privacy and cybersecurity issues as more people work remotely due to COVID-19.
Risk Adviser: Meeting Demands: Segmentation and personas research and data show life insurers how customers want to be reached.
Runoffs: Heading Off Track: A Pennsylvania long-term care insurer is the newest member of the cohort of insurers that have been ordered into rehabilitation over the years. Improved regulations and risk-based capital standards, however, are significantly slowing down that trend.
Runoffs: Losing Weight: Closed-block policies make life insurers less agile and are costly to maintain. But there are ways to shed this unproductive line of business.
Runoffs: Making the Move: Insurance business transfers are poised to take off in the United States as more states enact laws and regulations allowing the process.
Runoffs: The Rise of Runoffs: After transforming its reputation and broadening its scope, the run-off market could play an important role in the wake of COVID-19.
Technology: Getting Personal: How artificial intelligence and personalization are reshaping insurance.
Technology: Look Before You Leap: Data lakes are not a good fit for every insurer.
The Last Word: On Display: Plans are underway for a new interactive museum in London that aims to tell the global story of insurance and attract new talent to the industry.
What AM Best Says: When the Show Can’t Go On: AM Best analysts discuss the ins and outs of event cancellation insurance, a part of the inland marine insurance line, with AMBestTV


