Carl Christensen, head of L&H platforms & data solutions, Swiss Re, said that with some 1,200 life and health insurers worldwide, there is a wide range of legacy systems in the market. “Most of them are very much different, in terms of the platform and the technology they selected, and many have begun to move forward with big digital transformation initiatives,” he said. Following are excerpts from an interview.
Carl Christensen Head of L&H Platforms & Data Solutions
“Insurers are finding alternative ways to adopt digitalization by focusing on the agent while still utilizing some of their back office systems to optimize the cost and investment.”