AM BEST'S MONTHLY INSURANCE MAGAZINE
Best's Review
AM BEST'S MONTHLY INSURANCE MAGAZINE


Technology


Best’s Rankings: P&I Clubs

Web Traffic: Visits to Top P&I Clubs’ Sites

The Shipowners’ Mutual Protection and Indemnity Association leads web analytics provider Semrush's ranking of most-visited P&I clubs’ sites.

Date: May 2026


Best’s Rankings: Georgia Auto

Web Traffic: Visits to Top Georgia Private Passenger Auto Writers’ Sites

Progressive leads web analytics provider Semrush's ranking of most-visited Georgia private passenger auto writers’ sites.

Date: May 2026


Special Advertising Section

Making Automation Work for Agents

Philadelphia Insurance Companies is leveraging automation and AI to streamline operations and strengthen agent relationships — all while maintaining the flexibility needed for complex risks. Brent Skiles, Chief Transformation Officer, discusses how the company is balancing efficiency with flexibility in a rapidly evolving market.

Date: May 2026


Preferred Influencers

Influencer Advocates for Independent Agents With Podcasts, Tech Consulting

Jason Cass published a guide to support agents facing new technologies.

Date: May 2026


Automation: Insurtech

Homeowners Carrier Built With Automation, Boosting Profits

Hippo CEO Rick McCathron says insurers’ use of AI and automation needs to be governed transparently to be reliable and to avoid bias.

Date: May 2026


AI Fraud

Fighting AI With AI: One MGA Finds Fraud Is a Real Downside to the Technology

BriteCo, an MGA that specializes in coverage for jewelry and watches, says it has actively anticipated the use of digitally faked photographs and other fraudulent documentation in the application process.

Date: May 2026


App Store

Comparison Sites Offer Insurance Quotes Via ChatGPT Apps

Some companies are using large language model platforms to get quotes as insurers continue to expand ways of using artificial intelligence.

Date: May 2026


AI Jobs

Chubb CEO: AI Will Replace Jobs; MGAs Mostly a ‘Bad Bet’ for Market

Chubb is embracing the power of technology, AI, data and business process change, according to Evan Greenberg, chairman and CEO.

Date: May 2026


Industry Research

Automation Is Changing the Workplace, but Experts Say Troubles May Arise

Automation’s impact on the insurance industry is the subject of industry reports from Aon, Crawford & Co. and Howden Re.

Date: May 2026


Automation: Distribution

Automation Hastens Pace of Creating Complex Insurance Coverage

Tasks that took days now need just minutes, Marsh Risk CIO Rob Hussey says.

Date: May 2026


AI Underwriting

AI’s Most Tangible Impact Falls to Underwriting, Insurance Exec Says

Bryan Brizzi, chief digital officer at Crum & Forster’s surplus and specialty division, said the company is focusing on some use cases that can make business more efficient and productive.

Date: May 2026


AI Partnership

AIG, McGill in Long-Term AI-Fueled Subscription Market Partnership

The companies said they will use agentic artificial intelligence to manage the deployment of capacity to clients.

Date: May 2026


Automation: Underwriting

AI Streamlines Underwriting, Making It More Consistent

While automation is transforming the insurance landscape, Zurich North America’s Kristen Bessette and Peter Caminiti said humans still have the final say on evaluating risk.

Date: May 2026


Special Advertising Section

MSIG USA’s Data-Driven Growth

Brian Botkin, Chief Underwriting Officer at MSIG USA, said that the company’s growth has come through a very disciplined underwriting approach and a build-out of its specialty underwriting capabilities. Following are excerpts from the interview.

Date: April 2026


Preferred Influencers

Insurtech Influencer Credits Active Travel Calendar for Building His Brand

Ken Leibow, CEO and founder of InsurTech Express, has built a strong online presence supported by connecting at in-person events.

Date: April 2026


App Store

AM Best Launches Certificate of Creditworthiness in Mobile App, Other Online Offerings

The new certificate verifies and summarizes an insurer’s Best’s Credit Rating for a range of insurance market participants.

Date: April 2026


Artificial Intelligence

AI Platforms: Fragmentation, ‘Silent Cyber’ Among Commercial Risk Challenges

AI platforms say post-pandemic complexity of inflation and the changing nature of risks could pose challenges.

Date: April 2026


Web Traffic

Web Traffic: Visits to Multiperil Crop Insurer Sites

State Farm Group leads web analytics provider Semrush's ranking of most-visited multiperil crop insurer sites.

Date: March 2026


Web Traffic

Web Traffic: Visits to Captive Insurer Parent Sites

Toyota Motor Corp. leads web analytics provider Semrush's ranking of most-visited captive insurer parent company sites.

Date: March 2026


Preferred Podcasters

Podcaster Speaks With Retired Air Force General About Risk Management Lessons

Retired Brig. Gen. E. John “Dragon” Teichert drew on decades of military experience during David Benyon’s podcast to discuss managing risk and building partnerships.

Date: March 2026


App Store

Insurance Apps Target Wellness, Rewards

Technology and reduced premiums are among the rewards insureds can receive in exchange for logging physical and mental health activities.

Date: March 2026


Data Monetization

Can Data Boost an Insurer’s Bottom Line?

Two insurance technology leaders say data monetization offers significant business opportunities as the need for information continues to grow.

Date: March 2026


Bookstore

Author: AI-Forward Leadership Redefines How Insurers Adopt Technology

Jeff Arnold discusses how insurers can move beyond AI experimentation to intentional leadership by using AI to strengthen decisions and culture without losing trust.

Date: March 2026


Artificial Intelligence

AI Platforms Weigh In on Regulatory Patchwork Facing Global Captives

AI platforms cited regulatory fragmentation, compliance complexity and tax scrutiny among the challenges facing captives.

Date: March 2026


Web Traffic

Web Traffic: Visits to Surety Insurer Sites

Liberty Mutual Insurance Cos. leads web analytics provider Semrush's ranking of most-visited surety insurer sites.

Date: February 2026


Web Traffic

Web Traffic: Visits to MENA Insurer Sites

Turkiye Sigorta A.S. leads web analytics provider Semrush's ranking of most-visited MENA insurer sites.

Date: February 2026


Preferred Influencers

The Hard Market Takes an Irreverent Look at Insurance While Giving Industry Insights

Those interested in the world of insurance come for the memes and stay for the business acumen, as well as some laughs. The social media influencer’s work appears to be paying off: Its Instagram page has 66,000 followers.

Date: February 2026


Academic Research

Study Shows How AI, Other Technologies Are Reshaping Insurance Culture

Justin Sydnor from University of Wisconsin-Madison spoke to AM Best TV about how emerging technologies may change the way insurers assess risk.

Date: February 2026


Preferred Podcasters

SOA Podcast Looks To Make the Actuarial Profession Seen and Heard

Research Insights, hosted by R. Dale Hall, managing director of the Society of Actuaries Research Institute, explores the various responsibilities of actuaries on a day-to-day basis.

Date: February 2026


App Store

Apps Drive Growing Microinsurance Market

Mobile apps are boosting a sector that’s helping underserved markets.

Date: February 2026


Artificial Intelligence

AI Platforms: Insurance Market Fragmentation, Economic Challenges Complicate Industry Growth in MENA Region

AI platforms highlight MENA insurance challenges that include a reliance on oil-driven economies, low adoption rates and a regulatory patchwork.

Date: February 2026


App Store

Zurich Risk Advisor App Is Built To Assess ‘Any Peril’ in Insurance

The risk management tool for commercial lines allows live collaboration and generates a report with loss control recommendations.

Date: January 2026


Artificial Intelligence

AI Platforms Examine Challenges Insurers Face in Indian Market

Distrust of India’s financial services sector, coupled with the fractured nature of insurance regulations and the population’s economics, rank among the challenges highlighted by artificial intelligence programs.

Date: January 2026


Artificial Intelligence

AI Platforms Predict Changes to Actuary and Auditor Functions in Insurance

Facilitating auditing and monitoring of transactions and focusing on interpreting results are some of the changes cited by large language artificial intelligence programs.

Date: December 2025


Web Traffic

Web Traffic: Visits to Largest Workers’ Compensation Insurers’ Sites

Liberty Mutual Insurance Cos. leads web analytics provider Semrush’s ranking of most-visited workers’ compensation insurer websites.

Date: November 2025


Web Traffic

Web Traffic: Visits to Largest Caribbean Insurers’ Sites

London Life and Casualty Reinsurance Corp. leads web analytics provider Semrush’s ranking of most-visited Caribbean insurer websites.

Date: November 2025


Preferred Influencers

Tech Influencer Says Breadth of Experience Built Trust Within Insurtech Sector

Sabine VanderLinden, co-founder of Alchemy Crew Ventures, says her hands-on approach to building insurtechs combines thought leadership and execution.

Date: November 2025


Academic Research

Study Uses Real-World Data To Prove Effectiveness of Fortified Standards

The effectiveness of lab-tested Fortified building standards was uncertain until Hurricane Sally gave researchers the opportunity to test them against real-world data, according to a University of Alabama study.

Date: November 2025


App Store

NYSIF Workers’ Compensation App Provides Answers for Injured Employees

Gaurav Vasisht, CEO and executive director of NYSIF, said the workers’ comp provider launched an app to address injured employees’ most frequently asked questions and help manage their coverage.

Date: November 2025


Artificial Intelligence

AI: Technology Reshapes Workers’ Compensation Coverage

Streamlined operations, better injury prevention and improved underwriting are some of the changes cited by large language artificial intelligence programs.

Date: November 2025


Preferred Podcasters

Insurance vs. History Showcases the Industry’s Long-Standing Impact

Long-time insurance veteran Meredith Brasher uses her podcast to highlight the industry’s history and why it matters today.

Date: November 2025


Auto Insurance

Self-Driving Shift Comes With Early Costs, Changing Landscape for Insurers

The move to fully autonomous vehicles in the private passenger auto sector could cut down on accidents, while increasing severity and transforming the face of insurance.

Date: October 2025


State Rate Filings

Maryland Regulator: Drivers Who Choose Telematics See Variety of Outcomes

More than half of Maryland drivers who use automobile insurance telematics saw change in their premiums in recent years, according to Maryland Insurance Commissioner Marie Grant.

Date: October 2025


State Rate Filings

Maryland Private Passenger Auto Approved Rate Filings by Overall Effect With Increases of 22.50% or Greater

Based on an effective date beginning Jan. 1, 2024, through Dec. 31, 2025.

Date: October 2025


Technology

It’s Not Just AI: Tech Advancements Are Boosting Insurance Industry’s Future

While artificial intelligence looms as the biggest transformational upgrade for the industry, insurers are discovering other technological steps that can be taken at this very moment with items such as sensors and new health screenings.

Date: October 2025


App Store

Dare To Compare: Carriers and Their Customers Embrace Apps’ Shopping Tools

Once cause for trepidation among insurers, online comparison shopping tools via apps have helped with sales and service for both carriers and customers.

Date: October 2025


Technology

AM Best: AI Model Poisoning Emerges as New Threat to Insurance Data Integrity

Understanding the risks of model poisoning, a form of AI manipulation in which attackers subtly corrupt training data, is essential for safeguarding technological initiatives, according to AM Best Director Edin Imsirovic.

Date: October 2025


Artificial Intelligence

AI Platforms Project the Arrival of Widespread Use of Autonomous Vehicles, Impact on Insurance

Artificial intelligence expects a shift from driver to manufacturer liability as autonomous vehicles gain market share. The question: How soon?

Date: October 2025


Preferred Podcasters

‘Insurance Nerds’ Inject Both Humor and Insight Into Profiles in Risk Podcast

Self-described “Insurance Nerds” Nick Lamparelli and Tony Cañas host the Profiles in Risk podcast, a platform that attempts to entertain and educate its audience.

Date: September 2025


Artificial Intelligence

AI Makes the Case for Differentiating Regulation of Mutual Insurers

Artificial intelligence tackles the age-old debate over regulation of mutual insurers and whether it needs to be tweaked to reflect their different profile from stock carriers.

Date: September 2025


Artificial Intelligence

AI Platforms Explore Risks on the Horizon That Casualty Reinsurers Face

Third-party litigation funding is fueling more frequent and costly claims for casualty reinsurers, according to some artificial intelligence models.

Date: August 2025


Web Traffic

Web Traffic: Visits to Largest Global Insurance Brokers’ Sites

Aon plc leads web analytics provider Semrush’s ranking of most-visited global insurance brokers’ sites.

Date: July 2025


Preferred Podcasters

State of the Line Podcast Delivers Timely Insights for Workers’ Comp Stakeholders

NCCI’s Cristine Pike and Donna Glenn discuss how the podcast brings concise updates on medical inflation, workforce dynamics and economic indicators to an industry seeking accessible, data-backed insights.

Date: July 2025


Artificial Intelligence

Large Language Models Weigh In on Issues Facing Global Insurance Brokers

Brokers face an array of technological, personnel and regulatory challenges as the market evolves, according to the artificial intelligence models.

Date: July 2025


App Store

APIs: The Building Blocks Behind Mobile Apps

Application programming interfaces, known as APIs, connect apps with multiple data sources to make them useful.

Date: July 2025


Web Traffic

Web Traffic: Visits to Largest European Insurers’ Sites

Chubb Ltd. leads web analytics provider Semrush's ranking of most-visited European insurers’ sites.

Date: June 2025


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